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Security Systems in Philadelphia
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Philadelphia?

An alarm system is intended to safeguard your family. But what actually transpires when your home security alarms go off in Philadelphia? What are the right steps to take to ensure you and all your family members are secure?

Your first priority is to remain calm. Remember that your around-the-clock monitoring specialists are always standing by to assist. Then take the steps described below to be prepared for any emergency.

Our Committed Professionals Are Focused On Your Safety

A 24-hour monitoring agent is immediately alerted as soon as your Philadelphia home security alarms go off. After a monitoring professional is informed, they will call you n a hurry to ascertain what set off the security system. Your system may activate due to a range of emergencies, including:

  • Break-in

  • Fire

  • Flood

  • False alarm

In cases when the alarm was tripped accidentally—like not recalling that your sensors are turned on when you unlock a door— an agent will contact you and find out if help is needed. Provide your proper code, and they will deactivate the alarm.

In the event there is a legitimate crisis, your monitoring team member will summon emergency personnel, including firefighters, EMS, and law enforcement, to your property. They will even act as a contact point when nobody is home. Your dedicated monitoring staff also can inform authorities which entry sensor was tripped, increasing their preparedness for what could be a life-threatening situation. Your monitoring professional will remain on the phone with you to help you stay calm and let you know what to do next.

Recommended Steps if Your Alarm Goes Off In Philadelphia

Being awoken in the dead of night to your alarm echoing through your house is understandably frightening—especially if you don’t know why it’s occurring. The most important thing you can do is keep yourself in control and proceed with the following:

  • In the first place, get somewhere safe. Collect all members of your family including pets as quickly as possible and proceed to a shielded space at your property or depart the home if needed. It's a natural response to feel like you need to deal with the problem in your home, but this is not the best course of action. Instead, focus on keeping yourself and your family safe and let the trained personnel resolve the issue.

  • Second, use the mobile security application to remain in communication with your monitoring team. They'll dispatch authorities who will be on their way to your residence in a matter of moments.

  • Finally, keep in constant communication with your monitoring team and emergency professionals. You can get connected, so all parties are speaking on the same line. Conversely, if it’s not possible to be in direct contact with emergency services, you can still receive alerts by text message. Even if your dealing with a false alarm, it's wise to maintain communications to all parties so you know what to do should a legitimate crisis happen.

Be Prepared For All Security Risks in Philadelphia with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures you and your family are completely protected. With around-the-clock monitoring, home automation, and safety alarms, your property will remain the safe haven you intended it to be. Create the perfect home security solution by submitting the form below or reach out to (215) 798-2927 to take the first step toward a secure property.