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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the custom of providing a neighbor a key to your home. It removes the requirement for actual keys or keypad codes and lets you control who can access your Philadelphia home and for how long. Discover more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to retrieve your mail, take your dog out, or water your plants when you go out of town. In the past, you would simply supply them with a key to your home. You now have a better option. Because of the innovative ADT Trusted Neighbor Feature, you’ll never have to be concerned about doors left unsecure or misplaced keys. 

What you need is an ADT home security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that lets everything function together. Here’s how the service works: 

  1. You assign access to a trusted person, like a neighbor or relative, via the ADT+ app.
  2. Then, you configure permissions. You can give neighbors timed access, permitting them to enter and exit during a designated timeframe, or event-based admittance. To illustrate, if a package is delivered, the system can unfasten the door to allow your neighbor to bring it inside once it verifies them.
  3. After you’ve set up access, your Google Nest Doorbell with familiar face detection identifies your neighbor as they proceed toward the door.
  4. Your ADT security system will disarm and unlock the door when the individual is verified as a permitted user.
  5. You are sent real-time updates as your neighbor enters and departs. The app also provides a complete history. 
  6. When the trusted neighbor exits, your smart door lock secures automatically to safeguard your home.

You are able to provide access for anyone you would like, such as a housesitter, a maintenance worker, or a companion who arrives when you’re out. This feature is also beneficial during emergencies, especially when you’re not around. For instance, if a water sensor trips, your system can grant event-driven access so an individual can enter and turn off the water supply. The intuitive app makes configuring permissions straightforward. 

Enhance Your Philadelphia Home’s Convenience And Security

ADT Trusted Neighbor is an excellent example of how ADT makes your Philadelphia home more secure and connected while streamlining your daily life. This feature isn’t merely for neighbors and relatives, as you’ll benefit from the facial recognition and auto-unlock operability when you have your hands full of children or packages. After you're inside, the door locks behind you automatically.

Request Your ADT Home Security System In Philadelphia With The Latest Features

Enjoy tools like ADT Trusted Neighbor and Google Nest cameras with a modern home security system in Philadelphia from Secure24 Alarm Systems. An authorized ADT dealer, we’re excited to provide the latest innovations from the leading name in home security. Call (215) 798-2927 today to get started. Our knowledgeable team can answer any questions about the ADT+ app, Google Nest cameras, and how to get everything working in unison.